A ServiceNow Managed Services Provider

Improve Business Management. Sustain Capabilities. Accelerate Growth.

Shift your internal resources toward the initiatives that matter most to the growth of your business. With top-tier managed IT consulting and trusted support from Contender Solutions, you can outsource your IT infrastructure and receive expert advisory services on how to communicate and build an IT environment dedicated to your needs.
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IT Managed Services With a Trusted ServiceNow Managed Services Provider

Too many organizations are slow to adopt new technologies and adapt to the new normal of an ever-evolving business landscape. This hurts profitability, slows down operations, and causes misalignment of technology, sabotaging a company’s ability to achieve their goals and scale as they grow. 

With the right ServiceNow partner, you gain access to a team of expert IT consultants and implementation specialists who take care of everything for you so you can allocate your internal resources to those high priority initiatives that grow your business fast. The Contender Solutions team brings the experts you need to completely modernize your enterprise, all while enjoying peace of mind knowing that our expert managed services team is deploying full transformation throughout your organization.

The Managed IT Services You Need to Grow

The Contender Solutions managed services team provides executive consulting to improve your technologies, processes, devices, and tools and maximize your ServiceNow investment. We take a strategic and active approach to your managed IT services by using the Activate Engagement Model.

This model allows us to deliver tactical plans for value realization in our process to transform your technology for future enterprise growth and success. Those focus areas include:

Virtual Service Management Office (vSMO)

Digital transformation is becoming the standard in most industries, which means your approach to service management needs to be agile and quick to adapt. Our vSMO uses a user-centric model to assess end-user sentiment and better understand your business functions and service management. They focus on objectives tied to establishing and managing policies and plans in line with ITSM practices, improving communities of practice (CoP) collaboration, ongoing training, and more.
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Configuration Management as a Service (CMaaS)

Creating and managing your configuration management database (CMDB) requires a lot of time and energy. As ServiceNow implementation specialists, our team sets you up for success in building, managing, scaling, and improving your CMDB. Our areas of focus as we deploy it include managing operating costs, gaining visibility of accurate strategic reporting, providing consistent subject matter expertise, ensuring data accuracy across your entire infrastructure landscape, and managing data reconciliation gaps.
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Platform and Program Management Offerings

Maximize your investment in ServiceNow and Tanium and enjoy peace of mind knowing that your systems and processes are being developed and guided by implementation experts. As a proud elite partner of ServiceNow and Tanium, we focus on your system administration functions, workflow optimizations, technical support, system upgrade planning and execution, architecture guidance, and more. Contender 360, our managed services package, includes remote monitoring and platform maintenance, service desk services, application expansion and optimization, and platform adoption services.
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Achieve Sustained Service Improvements

Combine your talent with a trusted ServiceNow and Tanium partner so you can focus on what matters most to growing your business. Our experts are ready to provide advice and guidance, ensure continuous enhancement and development of your platform, and achieve a sustainable transformation of your operations

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