Everyday business operations management demands, such as initializing new technologies, modifying business processes, and managing finances, can easily distract from a company’s ability to provide comprehensive support to its employees.
Because of this, many employees are expected to engage in a “self-service” model to address their Human Resources (HR) needs. In a self-service enterprise HR model, employees seek answers to their questions and receive a response (from a knowledge base, chat bot, or HR staff member). A lack of automation slows this process—creating friction in HR services that can frustrate employees and make them disengaged with their work.
Disengaged workers are less likely to work to their fullest capacity and more likely to leave the organization. This, in turn, contributes to higher expenses for recruitment, onboarding, and training while reducing overall productivity.
The elimination of manual processes and silos within your company’s HR department helps to improve the availability and responsiveness of HR services. This also serves to reduce friction and increases employee satisfaction in the organization.
However, simply adding an HR case management software or other HR tools doesn’t guarantee results alone. It has to be the right HR solution to fit your organization’s needs. This is where managed HR services and HR consulting from an experienced ServiceNow provider can help.
The team at Contender Solutions will work with your company’s decision-makers throughout the entire HR consultation process. This allows us to learn your organization’s unique needs and challenges so that we can recommend the best technologies, tools, and integrations to fit your current HR processes and goals. Doing this early on in HR consulting for small businesses, large enterprises, and every type of company in between helps save time and money in the long run.
HR consulting services from Contender help organizations:
