Program Health Check

Contender's Health Check takes a deep look at the current state of your ServiceNow and/or Tanium adoption, providing you with a tactical process assessment to understand necessary optimization and innovation opportunities. This service will illustrate where improvements can help yield greater scalability and efficiencies from an existing implementation and where platform adoption can yield greater value to an enterprise.

Run Remotely with no Impact to your Software

Run remotely, with no impact to your software instance, Our Health Check undertakes a detailed review of the current state implementation against best practice configuration and coding standards.

Contender Solutions’ Program Health Check reviews the current state, including data, configuration, and processes delivered through a combination of examination and stakeholder interviews.  The current state is compared against Contender’s Activate Playbook, resulting in a list of recommendations. 

Health checks are available for both ServiceNow and Tanium deployments 
Contender Solutions’ Program Health Check
health check criteria
Our review process:
An assessment of data configurations and processes against Contender's Activate playbook
Review configurations to determine level of complexity and how Out-of-the-Box configurations are being leveraged
A detailed report of findings with specific consideration given to scalability, manageability, performance and upgrades
Meetings and interviews with stakeholders and key users for in-depth review and follow-up
Recommendations to bring instance back in line with best-practice and ensure performance issues can be swiftly resolved
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