Contender Solutions has built a new application to enable ServiceNow clients to control which event nodes are monitored.

In the past, we have found that clients faced the problem of paying for more monitored nodes than needed thus increasing their cost of Event Management licensing.

For example, if the client is paying for 200 and the monitoring tools count 400 they are billed more. 

A solution for licensing only certain devices in CMDB

• Gives the client control over which events are processed
• Controls licensing cost
• Creates enhanced process control

Expands ITOM functionality while keeping cost in check

• Prevents consuming the license
• Can be delivered within two weeks
• We enable the client to choose which Configuration Items (CIs) to suppress through training and support

Focusing on the primary factors that build the foundation of a digitally aligned Event Management Program is what separates Contender Solutions from other ServiceNow ecosystem providers.

Contender’s capabilities provide the detailed expertise in all factors of building the total Event Management Program & Technology Solution.

Our team will work with your key stakeholders and provide training and support to ensure that the application is maintained.